Terms of Service

FullSpecDiesel is an online retailer that offers diesel-truck parts and accessories supplied and fulfilled through approved manufacturers, distributors, and suppliers.

FullSpecDiesel collects your payment and issues your order. Most products ship directly from the supplier or manufacturer that stocks them.

This website is not directed to children under 13.

We do not create accounts for anyone who states they are under 14. Customers aged 14 to 17 may browse, save a truck, save products, and create an account with the required parental or guardian consent.

You must be at least 18 years old to place an order, or the order must be placed by your parent or legal guardian.

We do not ask minors for personal information beyond what is needed to operate the account.

You may check out as a guest or create a customer account.

• You are responsible for maintaining the security of your account
• You are responsible for providing accurate information
• You are responsible for keeping your contact information current
• You are responsible for reviewing your saved vehicle information before ordering

We do not automatically merge duplicate accounts.

We may suspend or restrict an account for fraud, chargeback abuse, threats, harassment, return abuse, false claim information, illegal product use, attempts to manipulate prices, or attempts to access another customer's information.

Product descriptions, images, specifications, availability, and compatibility data are provided by manufacturers and suppliers. We work to keep this information accurate, but errors can occur.

We may correct typographical errors, pricing errors, incorrect images, incorrect specifications, incorrect inventory, incorrect compatibility information, and incorrect shipping information at any time.

Product compatibility is based on the vehicle and product information provided. Review your selected truck, product options, measurements, modifications, and installation requirements before ordering.

You confirm your year, make, model, and transmission, plus engine and any other fields a specific product requires. You are responsible for disclosing existing modifications that may affect compatibility.

Compatibility assistance is guidance based on the information available and is not a guarantee.

Prices and availability may change until the order is accepted.

We do not hold cart prices, and we do not offer price matching.

If a pricing error is found after you submit an order, we will review the case and either ask you to approve the corrected price or cancel the order and void or refund the payment. We never automatically charge you a higher amount.

Promotional codes apply only to products marked promotion-eligible. Sale products qualify only when explicitly configured.

Discounts do not stack. A single product line can use one discount, though different lines in the same cart may use different codes.

• Promotions may carry expiration dates
• Promotions may exclude products or brands
• Promotions may require a minimum purchase
• Promotions may be limited to one use per customer or a total usage limit
• Promotions are subject to supplier and MAP restrictions

We currently accept credit and debit cards. We authorize your payment method before capture.

1. You submit the order
2. We authorize your payment method when permitted
3. We review the order
4. We confirm supplier availability
5. We accept the order
6. We capture payment
7. We submit or finalize the supplier order

Payment for a backordered product is not captured until the supplier confirms the item is available.

Orders may be held for manual review before they are sent to a supplier. Review may be triggered by order value, fraud rules, restricted or unusual shipping, or emissions-sensitive products.

Orders of $8,000 or more receive manual review. Emissions-sensitive products always receive compliance review.

Your order confirmation acknowledges that we received your request. It does not mean the order has been accepted. The order is accepted after product availability, pricing, payment, shipping eligibility, and applicable product restrictions have been reviewed.

Order stages:

1. Order Submitted
2. Payment Authorized
3. FullSpecDiesel Review
4. Supplier Availability Review
5. Supplier Confirmed
6. Order Accepted
7. Payment Captured
8. Supplier Processing
9. Partially Shipped
10. Shipped
11. Delivered
12. Completed

We may reject or cancel an order because of:

• Pricing error
• Inventory error
• Supplier rejection
• Suspected fraud
• Legal or emissions restriction
• Incorrect product data
• Incorrect compatibility data
• Shipping restriction
• Payment failure
• Product discontinuation
• Website error
• Supplier cost change before acceptance

If an unaccepted order cannot be fulfilled, we void the authorization where possible and refund any captured payment. We do not pass a supplier fee to you when the failure was not caused by you.

Most products are fulfilled by approved manufacturers, distributors, and suppliers. Supplier names may be shown to you in your cart and order.

Products in the same order may ship separately and arrive on different dates.

Shipping is calculated per supplier using actual supplier shipping charges and combined into one checkout total.

Delivery dates shown at checkout are estimates. We do not present an estimate as a guaranteed delivery date.

You may request cancellation within 24 hours. A request is not a guaranteed cancellation.

Before the supplier order is submitted we can usually cancel and void or refund payment. After supplier submission, cancellation requires supplier approval and a supplier cancellation fee may apply. You are told before a cancellation with a fee is finalized.

Return windows, restocking fees, and return-shipping responsibility are product-specific and shown before purchase.

Do not return a product without an approved Return Merchandise Authorization.

FullSpecDiesel does not provide an additional written product warranty unless expressly stated. Any available warranty is provided under the terms of the manufacturer, supplier, or other named warrantor.

We help you submit a warranty claim. The named warrantor makes the final decision.

Some products are identified as race, competition, or off-road use only, or as not legal for pollution-controlled vehicles. You are responsible for lawful use of any product you purchase.

We do not sell products designed to defeat or bypass emissions controls.

Orders may be held, verified, or canceled when our fraud rules are triggered. High-value orders that ship to an address different from the billing address receive additional review, but a difference alone is not grounds for automatic rejection.

Threats, harassment, abusive behavior toward staff, installers, or suppliers, and knowingly false claim information may result in account restriction.

Site content, layout, and branding belong to FullSpecDiesel or its licensors. Manufacturer names, logos, and product images belong to their owners and are used to identify products.

We use third-party providers for payments, mapping, shipping, analytics, fraud prevention, and communications. Their services are governed by their own terms.

Installers listed in the Installer Finder are independent businesses. FullSpecDiesel does not employ them, control their work, schedule installation, or collect installation payment.

To the extent permitted by law, FullSpecDiesel is not responsible for losses caused by improper installation, customer modifications, racing use, incorrect tuning, missing supporting parts, vehicle downtime, lost income, indirect damages, installer workmanship, customer-provided incorrect vehicle information, use contrary to manufacturer instructions, or illegal product use.

Where legally permitted, our liability for a claim relating to a product is limited to the amount you paid for that product. Nothing in these Terms removes rights that cannot be waived under applicable law.

Before filing a claim, contact FullSpecDiesel and give us 30 days to resolve the issue informally. Nothing here prevents you from bringing an eligible claim in small-claims court after you first contact us.

These Terms are governed by the laws of the State of Idaho, and disputes are handled in Idaho, without regard to conflict-of-law rules.

We may update these Terms. Material changes create a new version with a new effective date. The version that applies to a completed order is the version saved with that order.

Questions about these Terms can be sent to our support team.

• Email: fullspecdiesel@gmail.com
• Phone: 208-582-1458
• Location: Idaho, United States
• Support hours: 9:00 AM–5:00 PM

FullSpecDiesel is an online-only retailer. We do not offer walk-in service and do not publish a street address.