Order and transactional messages
- Order Received
- Order Accepted
- Payment Confirmed
- Supplier Processing
- Backorder Notice
- Delay Notice
- Partial Shipment
- Tracking
- Delivered
- Cancellation
- Refund
- Return Authorization
- Warranty Update
Each message links to the policy version that applies to your order.
SMS
SMS order updates are available and require separate consent where required. Marketing SMS is disabled at launch.
Reply STOP to any SMS to opt out of that message type.
Marketing consent
Marketing consent is always separate from checkout agreement, order-update consent, account creation, and Terms acceptance. You can withdraw marketing consent at any time.
Calls and chat
Calls may be recorded for quality and training with notice and, where required, consent. Chat transcripts are stored securely and disclosed in the Privacy Policy.
Support response
Support requests are routed to the returns, shipping, warranty, compatibility, privacy, or legal queue. Communicate through FullSpecDiesel unless we specifically direct you elsewhere.
Contact FullSpecDiesel
Questions about communications can be sent to our support team.
- Email: fullspecdiesel@gmail.com
- Phone: 208-582-1458
- Location: Idaho, United States
- Support hours: 9:00 AM–5:00 PM
FullSpecDiesel is an online-only retailer. We do not offer walk-in service and do not publish a street address.